Shipping Policy
Shipping Policy
We currently ship to addresses within the continental United States (48 contiguous states) only. We do not ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations.
Jewelry Orders
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Ship from our U.S. facility
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Typically processed within 1–3 business days
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Standard delivery: 3–7 business days depending on location
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Orders over $500 qualify for free standard shipping
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Signature confirmation is required on certain orders for security
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All shipments are insured against loss or theft during transit
Beauty, Skincare & Makeup Orders
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Ship from our Canadian facility
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Typically processed within 1–3 business days
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Delivery time may vary depending on U.S. customs clearance
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Orders may be subject to U.S. customs duties or processing fees; these are the responsibility of the customer
Additional Notes
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We do not offer expedited or PO box shipping at this time
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Shipping fees are non-refundable
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We are not responsible for delays caused by carriers, incorrect addresses, or weather disruptions
Disclaimer: All jewelry ships from our U.S. facility and is not subject to international import fees. Skincare, beauty, and makeup products ship from Canada and may be subject to U.S. customs duties or processing fees, depending on current trade regulations. Most orders arrive quickly with reliable tracking, but any applicable import costs are the responsibility of the customer.
Please note:
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We do not offer international, expedited, or PO box shipping at this time.
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Shipping fees are non-refundable, even if items are returned.
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We are not responsible for delays caused by shipping carriers, incorrect addresses, or weather-related disruptions.
For any questions, please feel free to email us at: contact@neonbleau.com
